The proud and prancing horse: with Maserati on board to grow sales, Ferrari North America can retain its 'mission of exclusivity



In 2003, General Motors sold nearly 4.8 million vehicles in the U.S., 2.7 million of which were Chevrolets. Ferrari North America sold a U.S. record 1,350 Ferraris and about 960 Mascratis. That equates to 0.013 percent of a 17 million vehicle market vs. GM's roughly 28 percent. GM has 197,000 employees in North America; Ferrari employs about 70.

Should this small Italian exoticar maker be concerned? Hardly. In fact, marketing vice president Marco Mattiacci seems genuinely delighted. "This is the 50th anniversary of Ferrari in the U.S., and last year was one of its best in this market," he says. Both Ferrari and Maserati deliveries represented roughly 13 percent increases over 2003.

On the Maserati side, Ferrari--part of Italy's Fiat Group but not part of Fiat Auto, in which GM owns a stake--purchased its former competitor in 1997 and "completely re-engineered the company." It brought the once-revered Maserati marque back to the U.S. (following an 11-year absence) with the $90,000 Spyder (convertible) in 2002, added the 586K Coupe for 2003 and will soon in, port the all-new Quattroporte ("four door") large luxury sedan.

"I think this is one of the sexiest and most unique sedans that you will see," Mattiacci says. "It is a blend of performance comfort and style, with high technology synergy from Ferrari and very high quality materials." This beautiful 394 hp, 4.2L V-8-powered sedan is expected to be priced at approximately S90K when it arrives on U.S. soil this summer, and a total of just 2,000 are scheduled for delivery worldwide in 2004.

Ferrari sees Maserati as its primary growth opportunity--from a global total of fewer than 700 cars in 1998 to 2,000 in 2000 and 3,000 in 2003--but will hold Ferrari production and sales fairly stable, and therefore highly exclusive. "Last year, we produced 4,000 units worldwide," Mattiacci says, "and we'll keep that volume at the same level. We want to deliver high quality cars and have one on one relationships with our customers. Sixty five percent of Ferrari customers are repeaters, so we have a solid customer base."

The U.S. Ferrari line begins with the S157K 360 Modena and S182K 360 Spyder, extends through the $193K Challenge Stradale (a street legal version of its Challenge-Trofeo customer race car), the $225 K 575M Maranello and the all-new $247K 540 hp V12-powered 612 Scaglietti. All 99 of the 300 Enzo Ferraris (streetable siblings of Ferrari's all-conquering Formula One racers, named for the company's founder) allocated to the U.S. sold at a breath -talking $670K. Not surprisingly, Ferrari customers typically earn more than $l million a year.

For the first time ever, Ferrari held the global introduction of tint 612 Scaglietti in North America at Detroit's Jan. 2004 North American International Auto Show ... Another first is that this gorgeous new 2+2 is the first V12 Ferrari with all-aluminum construction. It is named for Sergio Scaglietti, the coachbuilder who created some of Ferrari's most stunning early cars.

"Our mission is to give exclusivity," Mattiacci says, "to let the customer, who is more mid more demanding, really perceive that they are in a luxury atmosphere. We deliver high-performance cars for people who are passionate about performance. Our customer satisfaction is at the highest level ever, while other [premium] brands are stretching and diluting their brands by doing cars that cost less."

Ferrari North America, headquartered in Englewood Cliffs, N.J., was recently restructured under President and CEO Maurizio Parlato. It has 40 Maserati dealerships in the U.S. and Canada, most of them dualed with the 29 U.S. and three Canadian Ferrari dealerships. "The U.S. is the most important market for us today," Mattiacci says, "with almost 30 percent [of global sales], so it's a market where we really focus and where we intend to do better and better."
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